By Shawn Henry 
Korissa Morgan thought a simple fix for her 2015 Honda would be quick and easy. Instead, the Phoenix resident wound up in a financial nightmare, tangled in what she swears was a bait-and-switch by Bell Honda.
She rolled into the dealership for repairs, only to get pitched their buy-back program. Staff supposedly sweet-talked her into using the car as trade-in fodder, promising they’d handle her loan. Hours of tapping on tablets later, Morgan walked out convinced the deal was sealed.
Then reality smacked her upside the head. Weeks later, her lender rang with bad news: payments were late. Excuse me? Panicked, she demanded a copy of the contract. Crickets. When she stormed back in, the paperwork dangled in front of her showed zero mention of a trade-in. Oh, and the date? Wrong. Her insurance logs begged to differ.
Plot twist: the dealership swore they never even had her Honda. Funny, considering she handed over the keys and last spotted it parked on their lot. Only after local watchdogs got involved did the car magically reappear on site. Their solution? A cold letter ordering her to come get it.
No surprise here: trust in dealerships is shaky at best. CarEdge’s latest survey confirms most Americans suspect these places are playing them. Morgan, strapped for cash, had no choice but to ditch the Honda. Now she’s stuck holding the bag, scraping to recover from the mess.
Bell Honda? Radio silence. Their parent company? Ghosted every call. Classic.
Source
John