The FTC Just Published the Dealer Playbook: The 5 Lines You’ll Hear, and Exactly What to Say Back
The FTC says Greenway Auto Group charged more than the advertised price in 92% of reviewed deals. Here are the…
dealership fraud
Police Say a Quebec Ring Drove Off With Cars From 22 Dealers Without Stealing Any. It Just Used Other People’s Identities to Finance Them
Quebec police arrested the last suspect in a ring they say used stolen identities to take cars from 22 dealers…
Kansas Makes Dealers Post a $50,000 Bond to Protect Buyers. Two Wichita Customers Had to Sue to Get Any of It.
Two Sunset Auto Sales customers got $20,600 back from a Kansas dealer bond, not the dealer, after a lawsuit and…
Sunset Auto Sold a Mustang With No Title. The Refund Took 500 Days and a Prosecutor.
Two Wichita buyers got $20,600 back from Sunset Auto Sales' surety bond, but only after a prosecutor sued and the…
FTC Drops Asbury Add-On Case After Two Years, Shifts Dealer Fight to Federal Court
The Federal Trade Commission spent more than two years trying to get its case against...
A Stolen Identity Financed the Corvette. A Second One Wrote the Down Payment Check.
Prosecutors say a Queens man financed a $114,000 Corvette in one stolen name and paid the down payment with a…
This GM Dealer Lawsuit Has Two Defendants. Only One of Them Sells Cars.
A family-owned Chevrolet-GMC store on the Arizona-Mexico border just sued General Motors for fraud. That...
IDScan Got Hacked. Guess Who’s Actually on the Hook — Not IDScan.
IDScan.net has confirmed the data breach behind 153 million leaked driver licenses. Under the FTC Safeguards Rule, the dealership that…
Toyota’s Paint-Warranty Program Got Robbed From the Inside. The Dealer Still Had to Pay Toyota Back $2.1 Million.
Somewhere in a Toyota service drive outside Boston, a claim gets typed into a warranty...
A Serial Dealer Kept Flipping Rooftops. Stellantis’s Own Bank Just Sent a $3.9 Million Bill With His Name on It, Too
When a car dealership closes, most people assume the customers take the hit. Sometimes they...
You Handed Your License to the Rental Car Counter for a Few Minutes. That Might Have Been All It Took.
Brian Krebs remembers the moment clearly enough. He and his mother stood at a Hertz...
Ford And Stellantis Sued The Same Dealer Over $18 Million. The Real Victim Just Traded In A Jeep
Ford Motor Credit and Stellantis Financial Services don’t agree on much. They compete for the...
Your Dealership’s ID Scanner Was Built To Catch Fraud. It Just Became Part Of The Biggest Identity Leak On Record.
Somewhere in a dealership finance office today, a customer will hand over a driver’s license...
A Minnesota Dealer Faked ‘Certified’ Used Cars for Years — Then Told the State He’s Too Broke to Pay Victims Back
Fridley, Minnesota, isn’t exactly the used-car capital of the world. But a small independent lot...
An Iowa Dealer Allegedly Financed the Same Cars Twice — Stellantis Just Won $5.5 Million By Default
Winning a lawsuit and actually getting paid are two very different things, and Stellantis just...