Whether you use a dealership or an independent shop, having your car stolen during service is the last thing you’d expect, and it’s worse when an employee hands the keys to someone without verifying they’re the owner. That’s reportedly what happened to one Mercedes.
A lapse in basic verification can hand a thief an easy score. The case is a cautionary tale about the importance of proper checks at service businesses, where trust in staff shouldn’t replace simple safeguards against theft.
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